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Bitdefender Will Not Start

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chelseav
chelseav
in Bitdefender 2010 products

Hello.


I have BitDefender 2010 on my Windows Vista 32. I have had BitDefender for about three months now and it's been working fine until a few days ago. Now, when Bit Defender pops up to perform my Automatic Scan, the entire thing turns white and nothing happens. I can't close it at all. Not even if I go to Task Manager and try it that way, it just stays open, until I restart my computer. I tried "running it as an administrator" to run a scan manually, but, it just won't start.


I'm not sure what to do.


I'm not sure if it's at all related, but, I my Photoshop CS4 program also stopped working the same day.


Please advise.

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  • Unknown
    Unknown
    Options

    Hi Chelsea,


    I have created a ticket and I've sent you instructions via email on how to resolve the issue you are facing. Follow the steps and let me know if the issue still persist.


    Your ticket ID is: 201009011010914


    Regards,

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