I am having a great deal of difficulty in removing this virus from my computer. I have run several deep system scans with BD and all come up with the same results - unable to disinfect or move. The report from the scan indicates the virus is located in 2 emails in my OUTLOOK EXPRESS file. However, I do not use OUTLOOK EXPRESS and have NEVER set it up. I checked OUTLOOK EXPRESS and there were two messages in it both from Microsoft. I deleted the messages and compressed the folders but still no change. The virus remains.
Following is a copy of my latest deep system scan report which seems to indicate the virus is located in my D drive backup files:
ProductBitDefender Internet Security v10
// Product10.2
//
// Created on: 16/09/2007 13:32:45
//
//-----------------------------------------------------------------
Virus Statistics
Scan path : C:\
\
Folders : 7494
Files : 261215
Memory processes scanned : 44
Archives : 3066
Runtime packers : 17470
Identified viruses : 2
Infected files : 2
Memory processes infected : 0
Suspect files : 0
Warnings : 0
Disinfected files : 0
Deleted files : 0
Moved files : 0
I/O errors : 26
Scan time : 00:34:17
Scan speed (files/sec) : 126
Spyware Statistics
Registry keys scanned : 2108
Registry keys infected : 0
Cookies scanned : 230
Cookies infected : 0
Spyware files infected : 0
Spyware threats detected : 0
Virus definitions : 877073
- Show quoted text -
Scan plugins : 16
Archive plugins : 41
Unpack plugins : 7
Mail plugins : 6
System plugins : 5
- Show quoted text -
Virus scan options
Detection
[X] Scan boot sectors
[X] Memory Processes
[X] Scan archives
[X] Scan runtime packers
[X] Scan email
File mask
[ ] Programs
[X] All files
[ ] User defined extensions:
[ ] Exclude extensions: ;
Action
Infected objects
[ ] Ignore
[X] Disinfect
[ ] Delete
[ ] Move to quarantine
[ ] Prompt user
Second action
[ ] Ignore
[ ] Delete
[X] Move to quarantine
[ ] Prompt user
- Show quoted text -
Virus scan options
[X] Enable warnings
[X] Enable heuristics
[ ] Show all files in log
[X] Report file: C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1189924365.log
Spyware scan options
[X] Scan for riskware
[ ] Skip dial and applications from scan
[X] Registry keys
[X] Cookies
Summary:
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 13) Infected: Generic.Peed.Eml.0350EC0A
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 13) Disinfection failed
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 13) Move failed
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 14) Infected: Generic.Peed.Eml.F3AC8A60
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx= >(message 14) Disinfection failed
\BACkUP\Documents and Settings\Mike\Local Settings\Application Data\Identities\{4D0E9351-C977-440C-BFDA-33048294CCD0}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 14) Move failed
Any help would be greatly appreciated.
