Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

[solved]bitdefender License Key Recovery

Options

I am a PC tech and I need to reinstall BD on a clients machine but they lost their key. I tried running Belarc to recovery keys but could not recover the one for BD is it in the registry or is there an app that I could use to recover the key?

Comments

  • Hello MicrosoftSavvy,


    If customer had BitDefender installed previously, then she must have created a BitDefender account. The license key can be recovered by going to: https://myaccount.bitdefender.com/

  • Hello MicrosoftSavvy,


    If customer had BitDefender installed previously, then she must have created a BitDefender account. The license key can be recovered by going to: https://myaccount.bitdefender.com/


    They dont have access to the old email addresses because they switched ISPs.

  • You can install a trial version of BitDefender 2011 (does not matter if it's the same product or not) and have the customer contact us at:


    http://www.bitdefender.com/site/contact/


    Customer can mention the following information:


    -Full name


    -Old email address


    -An order ID if available


    -Vendor name


    Eventually you can send me the current email address via PM and I will contact them as soon as possible. :)