Pc Continously Restarts After Bitdefender Installation [reboot Required!]

frendz_teens

Hello,

Recently i did format my drive and installed fresh XP SP 3 and updated it fully..

thought of installing Bitdefender 2010 Total Security and started installlation

the installation completed successfully and it asked for reboot

I rebooted pc and now the pc aint booting up and it stucks before the welcome screen is seen and restarts continously..

I tried to open safe mode but i cant boot to safe mode even..

plz help !!

Earlier bitdefender 2010 and 2009 total security versions did work well

and i didn change any hardware devices neither did remove or install any new device..

Again installed Same XP sp 3 with other antivirus quickheal and scanned my pc fully didnt get ne virus found..

so i think this might b the compatibility issue.. but then earlier it did work well

so maybe the xp sp 3 new updates could hv caused the issue ? :S

coolcool1227

Hi

Press F8 and select "Disable automatic restart on system failure" and you may see the Blue screen appear before Windows Welocome screen. Take a snap of it and upload it or note down the details of it.

Also from where you download Bitdefender setup?

frendz_teens

thanks for replying..

error is as below..

http://img842.imageshack.us/img842/3329/1082010111616am.jpg

frendz_teens

thanks for replying..

error is as below..

http://img842.imageshack.us/img842/3329/1082010111616am.jpg

ok the problem is solved. phew !!

lutz

Would be nice if you could tell us about the reason/solution for that stop error.

Have a nice weekend,

lutz

coolcool1227

Hi

@Would be nice if you could tell us about the...........

FYI

http://support.microsoft.com/default.aspx?...kb;en-us;156669

lutz

Thanks ONT,

but in that KB article there are some different possibilities mentioned... I'm so curious.

lutz