Problems After Manual Update

aashish

hi

after installin weekly updates for bitdefender 2008 total internet security

my bitdefender fails to start again

specifically

the serivces

bitdefender threat scanner

does not start..

so m unable to scan any files

the error says bitdefender scanner failed to intialize

AndreiASM

Please try to repair your current BD installation, or, eventually reinstalling it.

Andrei

aashish

Please try to repair your current BD installation, or, eventually reinstalling it.

Andrei

i tried doing both

it works fine after installation

but when i install the updates the same problem reoccurs

Niels

Hello aashish

You can check the status of the BitDefender services by doing this go to start,run,type services.msc press enter. Now check the status of every service that has BitDefender in the name it should be started (running). Double click on them and the start up type should be automatic.

Best regards

Niels

aashish

nothin works

after installation the services

bitdefender threat scanner and

bitdefender virus shield

fail to start

on trying to start the virus shield i get the error

the bitdefender virus shield on the local computer started and then stopped.Some services stop automatically if they or not in use by other services or programs.

repairing does help but the updates are also removed during repair

i am also including the screen shots of services after updates and the error while enabling the services

thank you all for replying

AndreiASM

As I can see in your screen-shots, you also have NOD32 intsalled. It could be that there are some incompatibilities between them. Though, you should try removing NOD32, and then reinstalling BD again also. If the problem persists, come back, and we'll figure out another solution.

Andrei

aashish

but why would compatibilty issues arise after installing the updates

anyway's i'll try uninstallin NOD n try again

alexcrist

but why would compatibilty issues arise after installing the updates

anyway's i'll try uninstallin NOD n try again

Well, maybe the compatibility issue appears when BD tries to update itself. Maybe, somehow, BD doesn't update as it should and results an error.

By the way, after you uninstall NOD32, use the BD uninstall tool to uninstall BitDefender. This way, you can make a 100% clean install.

Cris.

aashish

well i uninstalled both NOD 32 and Bitdefender

and then re installed bitdefender

but the same problem persists

aashish

somebody help plzzzzzzzzz

aashish

[nybody got a solution

aashish

ny 1 helppppppppppp

i have tried it enuf...........

Niels

Hello aashish

This is only a user forum. The best thing is contacting support. But first follow these instructions. You can contact them here.Press on the icon of the girl and select technical support.

Best regards

Niels

aashish

hey but i tried dowloading the updates again

the link isn't available any more...........

y ?