Problems Buying Bitdefender On Website

BDDutch

Hello,

At: http://www.bitdefender.com/PRODUCT-2193-nl...urity-2008.html I should be able to hit the "Buy" button to buy:

BitDefender

Total Security v2008

The Ultimate Proactive Protection for Your PCs

Users 3 Users

Subscription 2 Years

Price 53.95 EUR

But unfortunately the shopping cart comes up empty.

Can that be fixed please?

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Comments

Niels

Hello BDDutch

Try refreshing the page by pressing the F5 button clear also your temporary internet files go to tools,internet options,delete/remove files,cookies check also offline files and confirm. Try reaching the website again.

If that fails contact customer care. You can contact them here. Press on the icon of the lady and select customer care.

Best regards

Niels

BDDutch

No luck. I just get the empty cart. Also tried with Firefox and also with computers at work, no luck there either.

Holy Geez...only 128 characters to describe my question at that Request Live support form? The full address of the page is already 80 characters! Any sensible designer would have at least set the minimum to 255! :-)

All I could write was:

http://www.bitdefender.com/PRODUCT-2193-nl...urity-2008.html

Hello. Go page, Hit buy button, empty cart!

Waiting for reply now...

BDDutch

Okay...it has been forwarded to the sales department and they will contact me.

Niels

Hello BDDutch

Here on the forum we can't do that much concerning site and license problems. So you have to contact customer service as you did. You could also say that you have problems while visiting the Dutch buy website they know that. You could also visited the Belgian/Dutch purchase page but I recommend that you now wait for a reply of customer care.

Best regards

Niels