A couple days ago I opened an email containing 2 viruses that have infected 4 files I think. When it happened Bitdefender blocked it and notified me, but it cant get rid of the viruses. I have Windows 2000 Professional operating system and was using the Mozilla Firefox browser. I removed Mozilla and still cant get rid of it.
The 4 files and their results are:
1.) c:\documents and settings\administrator\local settings\application data\mozilla\firefox\profiles\sxjt5ek8.default\cache.trash\trash\cache\f03c0286d01=(RAR Sfx o)=>control.ini infected with Trojan.Zapchas.F - Deleted, Archive repacking has failed (marked actions not taken)
2.) c:\documents and settings\administrator\local settings\temp\3duu43d3.exe=>(RAR Sfx o)=>control.ini Infected: Trojan.Zapchas.F -Deleted, Archive repacking has failed (marked actions not taken)
3.)c:\documents and settings\administrator\local settings\application data\mozilla\firefox\profiles\sxjt5ek8.default\cache.trash\trash\cache\f03c0286d01=(RAR Sfx o)=>sup.reg
infected with Trojan.lrcflood.769084.REG - Disinfection failed. Move failed.
4.)c:\documents and settings\administrator\local settings\temp\3duu43d3.exe=>(RAR Sfx o)=>sup.reg Infected: Trojan.Ircflood.769084.REG - disinfection failed. move failed.
When I try to delete the Mozilla folder, Windows tells me that it "Cannot delete F03C0286d01: Cannot read from the source file or disk." Same thing with the virus in the Temp folder.
Is there any way to remove them? Bit Defender seems unable to.
