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My Bitdefender 2010 Has A Scanning Error

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i bought a bitdefender TS 2010 4 mounths ago and from a wail it dosent record my last scanning for the system even though i do it everyday, it keeps sayin may last scan was in 17/11/2010 since then it dosent notice am scaning each day , can someone help me

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Comments

  • Hi dido4545,


    First I want to apologize for my delay in responding to your post. In case you are still having issue, in order to solve it, I would recommend you to upgrade for free to BitDefender 2011. Before going through the upgrade process, I need to know if this new version is compatible with your system.


    If you want, you can send me a PM with a Screen Shot with your system configuration or just tell me your general hardware specs (CPU, RAM, System Type...).


    In order to see your system configuration, right click on the MyComputer icon present on your desktop and choose Properties.


    How to take a Screenshot:


    1. When the window is on the screen please press the "PrintScreen" key ("PrintScreen" is located at the top of the keyboard, at right. At this step we can not see anything, as the picture is copied into Windows's clipboard);


    2. Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation (Start > Program > Accessories > Paint));


    3. Paste the picture in a new Paint document;


    4. Save the file in JPEG format.


    Thank you!