Need Help Please...

eugeneang

could someone help me get rid of this virus....bitdefender can't seen to disinfect it....

heres the log:

Virus Statistics

Scan path : C:\

\

Folders : 5342

Files : 249987

Memory processes scanned : 34

Archives : 14976

Runtime packers : 22246

Identified viruses : 1

Infected files : 7

Memory processes infected : 0

Suspect files : 0

Warnings : 0

Disinfected files : 0

Deleted files : 0

Moved files : 7

I/O errors : 29

Scan time : 00:41:51

Scan speed (files/sec) : 99

Spyware Statistics

Registry keys scanned : 1785

Registry keys infected : 0

Cookies scanned : 0

Cookies infected : 0

Spyware files infected : 0

Spyware threats detected : 0

Virus definitions : 872183

Scan plugins : 16

Archive plugins : 41

Unpack plugins : 7

Mail plugins : 6

System plugins : 5

Virus scan options

Detection

[X] Scan boot sectors

[X] Memory Processes

[X] Scan archives

[X] Scan runtime packers

[X] Scan email

File mask

[ ] Programs

[X] All files

[ ] User defined extensions:

[ ] Exclude extensions: ;

Action

Infected objects

[ ] Ignore

[X] Disinfect

[ ] Delete

[ ] Move to quarantine

[ ] Prompt user

Second action

[ ] Ignore

[ ] Delete

[X] Move to quarantine

[ ] Prompt user

Virus scan options

[X] Enable warnings

[X] Enable heuristics

[ ] Show all files in log

[X] Report file: C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1191071873.log

Spyware scan options

[X] Scan for riskware

[ ] Skip dial and applications from scan

[X] Registry keys

[X] Cookies

Summary:

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.391\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.391\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.391\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.875\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.875\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX00.875\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.094\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.094\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.094\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.812\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.812\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.812\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.891\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.891\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX01.891\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.187\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.187\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.187\crack.exe Moved

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.938\crack.exe Infected: Trojan.Downloader.Small.BFI

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.938\crack.exe Disinfection failed

C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Rar$EX02.938\crack.exe Moved

AndreiASM

Disable BD Real time protection and clear the C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\ folder manually.

Don't forget to re-enable BD real time protection after you're done.

Andrei

eugeneang

sry i can't find local settings under compaq_owner

AndreiASM

It is most probably a hidden folder. Go to Tools -> Folder Options and under the View tab, select "Show hidden files and folders", than click "OK". It should be visible now.

Andrei

eugeneang

o ok thx alot