Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Removing Stubborn Trojan Downloader

Options
TurboABA
TurboABA
in Malware talk

Hello.


I've been trying to clean my system (XP Pro) of an awful infection for over a week now.


I've tried all the manual deletion procedures, but still no luck.


I'm also running BitDefender Antivirus 2008 build 11.0.12 which keeps finding the infected .DLL and blocking access to it, however, it cannot remove it.


I've also goggled the said DLL and I can't seem to find any info on it.


I'm hoping somone can provide some ideas.


Thanks in advance.


post-5105-1191283196_thumb.jpg

Comments

  • TurboABA
    TurboABA
    Options

    I finally managed to delete the file.


    I ended up having to install a 2nd Windows just to allow me to browse the HDD files without loading the infected DLLs into memory.

  • Cd-MaN
    Cd-MaN
    Options

    A simpler solution would have been to boot off the install cd into the recovery console, as described in this topic: http://forum.bitdefender.com/index.php?showtopic=1054.

  • TurboABA
    TurboABA
    Options

    Unfortunately, for some reason the CD I could find would not let me boot off it. It may have not been a bootable CD or corrupt.


    I had to "borrow" another CD which I'm guessing had a different version since it wouldn't allow me any recovery option.

All Time Leaders

Categories

Defenders of the month