Bitdefender Not Responding

pilgrim4

Just had a new hard drive installed. The technician loaded BitDefender 2011. However, it is not responding. Please help

nikki605

We need some more information about your system:

-What OS, WinXP, Vista, Win7? 32-bit or 64-bit?

-Which BD product, Antivirus, Internet Security, Total Security?

-What type/speed processor (CPU)?

-how much memory (RAM)?

Are any other security programs installed - antivirus, firewall, antimalware, etc.?

Regards,