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Bitdefender Not Responding

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Just had a new hard drive installed. The technician loaded BitDefender 2011. However, it is not responding. Please help

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  • We need some more information about your system:


    -What OS, WinXP, Vista, Win7? 32-bit or 64-bit?


    -Which BD product, Antivirus, Internet Security, Total Security?


    -What type/speed processor (CPU)?


    -how much memory (RAM)?


    Are any other security programs installed - antivirus, firewall, antimalware, etc.?


    Regards,