Btis 2010 Firewall Can't Enabled

Hello,


I have Bitdefender Internet Security 2010, but the firewall can't be enabled.


It says "Failed to communicate with the BitDefender Security Service". What can i do to solve this problem?


Thanks.

Comments

  • Mihaela M.
    edited February 2011

    Hi robby,


    In order to solve the issue you have, I would recommend you to upgrade for FREE to BitDefender 2011. Before going through the upgrade process, I need to know if this new version is compatible with your system.


    If you want, you can send me a PM with a Screen Shot with your system configuration or just tell me your general hardware specs (CPU, RAM, System Type...).


    In order to see your system configuration, right click on the MyComputer icon present on your desktop and choose Properties.


    How to take a Screenshot:


    1. When the window is on the screen please press the "PrintScreen" key ("PrintScreen" is located at the top of the keyboard, at right. At this step we can not see anything, as the picture is copied into Windows's clipboard);


    2. Open a graphic editing application (We recommend using the standard Paint program, that comes with every Windows installation (Start > Program > Accessories > Paint));


    3. Paste the picture in a new Paint document;


    4. Save the file in JPEG format.


    Thank you!