Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

Internet Security 2010 Upgrade To 2011


Could some pls tell how I am supposed to retrieve all my documentation that was saved in a vault when I still used IS 2010?

2011 has had the vault functionality removed.


  • When George R. sees your post, he will be able to help you. He has helped several users in this situation to their complete satisfaction.


  • Hello,

    I have passed a request for George to assist you on this matter. He will contact you via email shortly.


  • Hello,

    We discussed this issue earlier and I provided the new license key just now.

    Have a nice day!

This discussion has been closed.