Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

BD Blocking Vmware From Connecting To The Internet

Options
keroyugi
edited March 2011 in Firewall

I'm using BitDefender Total Security 2011 & VMWare Workstation v 7.1.3


Bitdefneder blocks vmware i tried everything in this topic but result = 0 <img class=" />


even when i disable the firewall the same problem and game mode same problem :?

Comments

  • @Kero Yugi - You posted in the BD 2010 forum so I am moving your post to the 2011 forum since you say you have BDTS 2011 installed.

  • @Kero Yugi - You posted in the BD 2010 forum so I am moving your post to the 2011 forum since you say you have BDTS 2011 installed.


    <_< Now what should I do, Should i just stay waiting someone to reply or anything else I should do? :mellow:

  • BD tech support will review your post soon and respond.


    Regards,

  • Unknown
    edited March 2011
    Options

    Hello,


    Please reproduce the steps you take until the VMWare is blocked by BitDefender. If any notification or error message is displayed on the screen, please make a screenshot and attach it here.


    When you say 'being blocked' to what module are you referring to ? Real Time Protection (AVC/IDS) ; Firewall etc ? Also please follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!


    Regards,

  • Hello,


    Please reproduce the steps you take until the VMWare is blocked by BitDefender. If any notification or error message is displayed on the screen, please make a screenshot and attach it here.


    When you say 'being blocked' to what module are you referring to ? Real Time Protection (AVC/IDS) ; Firewall etc ? Also please follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!


    Regards,


    Currently I'm using the following:-


    http://img859.imageshack.us/i/10953715.jpg


    http://img861.imageshack.us/i/19952279.jpg


    And with the settings in the pictures I also must disable the firewall when i use VMware...!

    post-51109-1300016699_thumb.jpg

    post-51109-1300016733_thumb.jpg

  • Hi,


    What device is the Hamachi one ? Why you keep it on Public ?


    Try to set the VPN to YES for the two WMware adapters and see if the issue will still occur.


    Go to Devices tab and post a screenshot of that module here. Thank you!

  • Hi,


    What device is the Hamachi one ? Why you keep it on Public ?


    Try to set the VPN to YES for the two WMware adapters and see if the issue will still occur.


    Go to Devices tab and post a screenshot of that module here. Thank you!


    Hamachi is Logmein Hamachi "www.logmein.com" it's a virtual network.


    My device list is empty.

  • Hello,


    You still haven't posted a screenshot where I can see the error message when the VMWare is blocked by BitDefender. I am also using it and it is not blocked by any of the modules so can't reproduce the issue. You will have to provide me with more details.


    Regards,

  • Hello,


    You still haven't posted a screenshot where I can see the error message when the VMWare is blocked by BitDefender. I am also using it and it is not blocked by any of the modules so can't reproduce the issue. You will have to provide me with more details.


    Regards,


    Take a look of the Attachment.

    post-51109-1300371476_thumb.jpg

    post-51109-1300371517_thumb.jpg

  • Hello,


    You forgot a screenshot with a ping to any internet domain with the Firewall enabled. Also please provide me with the following info:


    - do you have a bridge between VMWare and another connection ?


    - do you have any security solutions on that machine ?


    - who is the IP 192.168.1.1 associated to ? how about .111 ?


    - make the changes for ALL network adapters VPN to YES;


    - a screenshot of the ipconfig /all in a command prompt window.


    Looking forward to your answer!

  • Everything works fine now with Windows XP in VMWare but i can't use CentOS 5.6 on VMWare it's blocked.


    why?

  • Hello,


    More details please ? I can understand nothing from "it's blocked". A screenshot with the error message or at least the error message would help me understand the issue. Try to disable all BitDefender modules (Antivirus/Real Time Protection;Firewall etc) one by one and see if any will resolve the issue.


    Looking forward to your answer!


    Regards,

  • Hello,


    More details please ? I can understand nothing from "it's blocked". A screenshot with the error message or at least the error message would help me understand the issue. Try to disable all BitDefender modules (Antivirus/Real Time Protection;Firewall etc) one by one and see if any will resolve the issue.


    Looking forward to your answer!


    Regards,


    ↓↓↓↓↓↓↓

    post-51109-1301175270_thumb.jpg

    post-51109-1301175385_thumb.jpg

  • Hi and thanks for the info. Would you agree with a remote session to troubleshoot the issue ? I have created a ticket on your behalf with ID: 201103301007308.


    Check your email address associated with your forum account for instructions on how to further troubleshoot the issue and find a resolution for it.


    Regards,

  • Hi and thanks for the info. Would you agree with a remote session to troubleshoot the issue ? I have created a ticket on your behalf with ID: 201103301007308.


    Check your email address associated with your forum account for instructions on how to further troubleshoot the issue and find a resolution for it.


    Regards,


    I received the E-Mail and i did the steps in the E-Mail but i stayed on the progress about 15 minutes, so i prefer using TeamViewer http://www.TeamViewer.com it will be better, if u can.

  • Hi,


    I am glad that you decided to schedule a remote session however, you did not provide me with the info I requested you via email so we can start the session.


    Please reply to my email and include the ID and password. Thank you!

  • Hi,


    I am glad that you decided to schedule a remote session however, you did not provide me with the info I requested you via email so we can start the session.


    Please reply to my email and include the ID and password. Thank you!


    Should I reply here in this topic or to "support@bitdefender.com"...?

  • keroyugi
    Options

    Any answer?

  • nikki605
    Options
    Any answer?


    Send DanyDan a PM (Personal Message) HERE with the information he requested.


    Regards,

  • Unknown
    Options

    Hello Kero,


    I am still waiting for your confirmation and a date/time when we can perform the remote. I have your TeamViewer ID added into my list of BitDefender partners and I have seen your PC online pretty much every day in the last 2 weeks however, even if I connected to your PC, you never replied.


    Please send me a PM and let me know when we can schedule the remote depending on your schedule and your free time.


    Looking forward to your answer!

  • Hi Im new to the site. Just wanted to say hi to everyone here at forum.bitdefender.com