Internet Security 2010 Not Updating

Topdoggg

I just renewed my "subscription" to Bitdefender Internet Security 2010" and now magically it won't update. Any suggestions to solve this are appreciated.

Cristi Raducu

Hello Topdoggg,

In order to solve this issue please follow the steps below :

1. Download the "support.exe" tool from the next link :

http://www.sendspace.com/file/ltn489 . Do not run it yet.

2. Start your computer in Safe Mode.

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows

begins

to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a

confirmation

message; click "Yes" to acknowledge.

3. Run the tool downloaded earlier then reboot your computer normally .

4. Try to update BitDefender and let us know whether the situation persists.

Topdoggg

Hello Topdoggg,

In order to solve this issue please follow the steps below :

1. Download the "support.exe" tool from the next link :

http://www.sendspace.com/file/ltn489 . Do not run it yet.

2. Start your computer in Safe Mode.

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows

begins

to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a

confirmation

message; click "Yes" to acknowledge.

3. Run the tool downloaded earlier then reboot your computer normally .

4. Try to update BitDefender and let us know whether the situation persists.

Topdoggg

Thanks for the reply.

Rather than waiting for a reply I went ahead and used the Repair function and that seems to have done the trick. I will keep this thread though for future reference.

Thanks.

Mihaela M.

Hi Topdoggg,

Note that we released Bitdefender2011 and you have rights to upgrade for FREE to it. In case you are interested in using it, please follow the steps from THIS link.

Thank you!

Flisasiseeved

I am sure apple will release something in the future to compete with a current software developer... like they always have done.