Trojan.agent.bgy

Billl

In doing an online scan, BD detected Trojan.agent.BGY on my computer. Unfortunately, it

couldn't disinfect or delete the trojan.

The scanned file the trojan was found in is:

C:\System Volume Information\_restore(29256A25-81ED-4648-9096-754DA7B0B4C9

\RP654\A0038026.exe

Can you suggest how I can get rid of this trojan?

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Comments

Niels

Hello Billl

Please go to start,my computer,right click on my computer choose properties,system restore,options,check disable system restore on all stations wait till everything is greyed out and uncheck the option again and don't forget to press on apply.

Best regards

Niels

alexcrist

Hello Billl,

Please go to start,my computer,right click on my computer choose properties,system restore,options,check disable system restore on all stations wait till everything is greyed out and uncheck the option again and don't forget to press on apply.

You have first to disable BD Realtime Protection. After you cleaned the restore points, don't forget to re-enable BD Realtime Protection.

Cris.

Niels

Hello Cris

The person in this case just used the online scanner.

Best regards

Niels