[resolved] Media Player Classic Home Cinema X64 Can't Run After Update Bitdefender
Comments
-
Hello,
First and foremost I would like to apologize for any inconvenience you have encountered with BitDefender. Rest assure that the Game Mode issue (Counter Strike Source not opening) has been already escalated for a fix. The resolution will come as an automatic update that requires no further action on your behalf.
To be certain that the issue is not caused by something else, I have created a ticket and sent you instructions via email on how to start troubleshooting the issue. Ticket ID: 201104051007656.
Last but not least, please read our Forum Rules about how to post a Support query. With all the respect but without providing me at least the basics information about the PC and the issue you encounter, it will be impossible to understand the issue and provide you with a correct resolution.
http://forum.bitdefender.com/index.php?act...f=190&id=18
Best regards,0 -
sorry Iam not good English
name and version of your BitDefender product: total security 2011 x64, virus signatures: 7080701, engine version: 7.36962
name and version of your Operating System:
laptop asus g72gx, windows 7 enterprise x64
ram: 6gb
cpu: p8700
vga: gtx 260m
pc windows 7 enterprise x64
ram: 2gb
cpu: e7200
vga: 9800gt
my laptop and pc have same issue
Media Player Classic - Home Cinema x64 ver 1.4.2499, when I open it stop workingProblem signature:
Problem Event Name: APPCRASH
Application Name: mpc-hc64.exe
Application Version: 1.4.2499.0
Application Timestamp: 4c8648a1
Fault Module Name: StackHash_e098
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000001d
Exception Offset: 000000006fff018a
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: e098
Additional Information 2: e098e864b4ab655eb5e2ddd82d5a05ec
Additional Information 3: 4544
Additional Information 4: 4544e6054317fcb8f3d3e2639fd2e8d6Problem signature:
Problem Event Name: APPCRASH
Application Name: mpc-hc64.exe
Application Version: 1.4.2499.0
Application Timestamp: 4c8648a1
Fault Module Name: StackHash_99f6
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 000000006fff018a
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 99f6
Additional Information 2: 99f6560671d9e380df3f767a0d7b44d7
Additional Information 3: d6b2
Additional Information 4: d6b25243951709a68f9e1dabc779f268
counter strike source junkies http://www.planetcss.com/
can't find sever, it say: steam beta must be running to make use of find severs0 -
after follow mail of supporter, everything run fine, thank you very much
0 -
Thanks for posting that your issue is resolved.
Feel free to start a new topic if you have any other issues.
Topic closed.
Regards,0