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Real Time Protection Is Disabled!
I have the original Bit defender Total Security 2011 licensed edition. Whenever i see the dashboard there would be two issues pending:
1. Real time protection is disabled
2. Automatic updates is disabled
when i go to the preferences menu these two would be off. When i switch it to on and click apply and then ok still those warnings dont go .
When i go again to the preferences menu and check it would be off again!!!! i tried repairing the software by using the repair or remove wizard >>>>it still doesn't work. I have windows xp sp2>>>>>pls help!!!!!!!!!
Comments
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Hello,
First and foremost, before we start troubleshooting the issue, make sure that you upgrade your Windows XP to Service Pack 3 as explained in the Microsoft article below:
http://support.microsoft.com/kb/322389
When you installed the Service Pack, restart the PC then follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.
Looking forward to your answer!
Kind regards,0
