Problem Recurs - System Tray Warning - But No Current Issue?

allenlux

The issue which I reported in this thread:

http://forum.bitdefender.com/index.php?showtopic=26624

has reappeared.

Any more suggestions?

John Allen

Bofferdange, Luxembourg

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BD AV Pro 2011 (trial) v 14.0.29.354

Windows XP SP3

Unknown

Hello,

What are your PC details ? Processor and RAM memory ?

Which module is reported as disabled ? Can you post a screenshot of that notification ?

Is the issue resolved if you follow the same article below?

http://www.bitdefender.com/site/KnowledgeBase/article/814

Thank you !

Kind regards,

allenlux

Hello,

What are your PC details ? Processor and RAM memory ?

This is a homebuilt PC with an Intel Core 2 Duo E6420 CPU, 2.13 GHz, 2 GB RAM.

Which module is reported as disabled ? Can you post a screenshot of that notification ?

Nothing is "reported as disabled"

The Bitdefender icon in the system tray shows the popup "Warning: multiple issues are affecting the security status of this PC", see screenshot:

[to be added when I have figured out how to do this]

Bitdefender itself says "No security issues affect the status of this PC", see screenshot:

[to be added when I have figured out how to do this]

Is the issue resolved if you follow the same article below?

http://www.bitdefender.com/site/KnowledgeBase/article/814

This seems similar to the last instructions, which only worked for a few days. I'll wait until you have commented on the screenshots.

allenlux

Here are the 2 screenshots to go with my previous post:

Sorry, I see these are already visible in my previous post.

allenlux

2nd screenshot

This would be tidier if there was a longer period for editing one's posts.

Unknown

Hello,

I believe that the issues reported are those related to the software registration / activation since BitDefender will expire in few days.

Please use the license key I've sent you via PM to register BitDefender and let me know if the same issue persist. If so, repair BitDefender and let me know if the issue persist.

Looking forward to your answer!