[resolved]cannot Perform Backup In Bitdefender

codywilliams856

I just bought BitDefender TS 2011. I just configured my backup settings in the product. However, after telling it what I want backed up, and the time interval, it goes on to start the initial backup process. Every time I try this, I get an error message.

=============================================

Unable to connect to the server. Your Internet connection

may be broken. You can either retry now, or the system can

wait until it detects a network connection. Note that your

firewall software may in fact be preventing the backup from

running. Please check your firewall settings.

=============================================

Two things:

First, my firewall is through the BitDefender program.

Second, my internet connection isn't broken because I have my Outlook client open and it is downloading new messages when I get them and I AM able to connect to the internet through a browser.

Does anyone know how this issue can be fixed?

Thanks.

George R.

Hello Cody,

For further assistance, please reply via PM with the BitDefender license key.

Thanks!

codywilliams856

Thank you. Message sent.

Hello Cody,

For further assistance, please reply via PM with the BitDefender license key.

Thanks!

rootkit

Hello

Sorry for the delayed reply.

Since the situation is resolved, I declare this topic closed.

Thank you.