Question On Complete Scanning

sethm1

Have Bit Def Int Sec 2008

A/V setting for everything,

So after viewing the log file for Deep & Full,'

Scanned was all files, spyware, cookies & memory.

But the following not included:

Registry,

boot sectors,

archives,

runtime packets,

e-mails,

heuristic scans.

So how do allow for the above scanning?

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Comments

alexcrist

Hello sethm,

This is only a logging issue. It has been discussed before.

This was reported and the BD Team is working on it, but because it is not very critical, there might be some time until a fix is released.

Cris.

sethm1

So I should have confidence that the actual items are indeed scanned?

So, lets say a problem is found in the registry - will BD tell me?

sethm1

Oh and what about Memory scans? - a feature in BD 10

alexcrist

Yes, BD will alert you when it finds something. Just a few days ago there was a false positive and BD wrongly detected a running process as being a Trojan (I'm not saying that it's a good thing that BD reports false positives, put it's a proof that BD really scans memory).

Here's the topic where the false positive was reported: http://forum.bitdefender.com/index.php?showtopic=2618

You can trust that everything is scanned, as long as you checked it in Scan Options. You can just look at the Scan window and you'll see what BD scans.

Cris.

dfn123

Yes, BD will alert you when it finds something. Just a few days ago there was a false positive and BD wrongly detected a running process as being a Trojan (I'm not saying that it's a good thing that BD reports false positives, put it's a proof that BD really scans memory).

Here's the topic where the false positive was reported: http://forum.bitdefender.com/index.php?showtopic=2618

You can trust that everything is scanned, as long as you checked it in Scan Options. You can just look at the Scan window and you'll see what BD scans.

Cris.

:wacko: I don't relish the idea of staring at my screen for minutes / or HOURS! just to validate the product is doing what I told it to do. This is equivalent to saying you set up logging filters in your router to send suspicious packets to your syslog server, but you don't trust your router to send the packets... so you sit and stare at your router traffic all day so people cant break into your network.

As someone who paid for licenses for this product, the implication that this issue is "on the back burner" priority wise... greatly disturbs me.

alexcrist

I don't relish the idea of staring at my screen for minutes / or HOURS! just to validate the product is doing what I told it to do.

You don't have to stare at the scanning process. I assure you it takes place as it should, and the fact that it doesn't appear in the logs is just a minor bug.

Cris.