Critical Error

vishalsharma9001
vishalsharma9001
in Bitdefender 2010 products

Hello,


I have a problem with my bitdefender 2010 antivirus. Before a week ago i downloaded a malicious file


which i accidentely executed. Windows defender detect it as a backdoor but it was too late i already


opened that file. After that windows defender starts Quarantine process but my pc hang out there.


Reeboot takes 5 minutes. After that bitdefender's vsserv.exe became unavailable, so i reinstalled win7


and reinstalled bitdefender but now i am recieving an critical error and bug report window. I applied


some patches but after working for a few second error reoccured. Plz help me as i have some important


software in my PC and don't want to loose them.


Thank you

Comments

  • Mihaela M.
    Mihaela M.

    Hi Bond9001,


    First I want to apologize for my delay in responding to your post. In case you are still the issue you described, in order to solve it, I would recommend you to upgrade for free to BitDefender 2011. Information about this process are available HERE.


    Thank you!

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