[resolved]Av Is Turned Off, But Still Blocks Apps?

Snacko

Ok, I have a flight simulator called IL2 Sturmovik 1946. It is modded and installed in 'X:\My Programs'. UAC is OFF. But I am having problems getting it to run. Sometimes the app cannot write to the game folder. But every time, BitDefender AV terminates the app!!

So, I turn BitDefender AV and Firewall OFF, and it still sees me run the app and terminates it!! WHY is BitDefender Antivirus still running AFTER I turn it OFF????? " />

See the attached picture. AV is OFF, and I even have the entire folder Excluded, as well as the il2fb.exe in the allowed Firewall programs list and Game Manager list. What the heII is going on here?? 3 Other guys that I fly with who also use BitDefender have this same problem!!

BitMonts

For me It was as simple as going into advanced settings and excluding the programs executable.

(I thought this was accomplished in the exclusion tab, were I excluded the whole folder. Apparently, this area only excludes files and folders from the scanning process, where the advanced tab provides exclusion from protection).

Snacko

Yes, on the Antivirus screen/Shield Tab I also clicked the Advanced Settings button and have my il2fb.exe listed there as 'Allowed'. So, both the folder and .exe are Excluded and Allowed, and BitDefender AV is OFF.

EDIT:

Oops, I am running the game off of my X: drive and I just noticed that on that Exclusions page I have the game on C: drive excluded.

I just added X: il2fb.exe to the list and now it works. Hmm... Thanks for getting me to check that again BitMonts!!

Snacko

Unknown

Hello,

The reason why the game was blocked by the AVC / IDS feature and not by the Real Time Protection one. There are two types of exclusions: one from scanning (Antivirus -> Exclusions) and the second one for AVC / IDS (Antivirus -> Advanced Settings -> Exceptions).

I am glad to see that you managed to resolve the issue on your own, feel free to contact us anytime with any future queries that you may have !

I will consider the case resolved therefore the topic is now closed.

Best regards,