Custum Scan Don't Stop Scanning

cowboyspeedy

hello people

my bitdefender won't stop scanning with my custum scan

i have scheduld a scan for 1.00 hour at night

but when a turnd on the screen of my pc i did not have a resuld from bitdefender

so i opend bitdefender anti virus 2011 and saw that it was still scanning

but a have nowhere a screen so i can see how long it is going to take to fininsh

can anny one help me

i had the solution tool run over my pc but no resuld

my pc has got windows 7 home edition 64 bit

rootkit

Hi

Sorry for the delayed reply.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

cowboyspeedy

Hi

Sorry for the delayed reply.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

hello Cristy B

i am sorry for the topic

but i have gone to bitdefender 2012 version so you can close this topic

grzz form cowboyspeedy

rootkit

Hi

Thank you for your feedback.

I declare this topic closed.

Have a nice day.