[resolved]Real Time Protection Not Working And Virus Scan Module Unavailable

Topdoggg

Hi there,

I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.

This comp. is a hp pavillion running Vista.

If you require any other information please let me know.

Any help is appreciated.

Thanks.

Topdoggg

Hi there,

I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.

This comp. is a hp pavillion running Vista.

If you require any other information please let me know.

Any help is appreciated.

Thanks.

OK, that wierd. All the problems have corrected themselves by themselves. Strange. . .

Unknown

Hello,

Glad to see the issue is now resolved. I believe that it was resolved with the release of the update yesterday, update that was resolving the issue below:

http://forum.bitdefender.com/index.php?sho...mp;#entry114836

If you have any further queries feel free to contact us anytime!

Best regards,