Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

[resolved]Real Time Protection Not Working And Virus Scan Module Unavailable

Options
Topdoggg
Topdoggg
in Antivirus

Hi there,


I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.


This comp. is a hp pavillion running Vista.


If you require any other information please let me know.


Any help is appreciated.


Thanks.

Comments

  • Topdoggg
    Topdoggg
    Options
    Hi there,


    I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.


    This comp. is a hp pavillion running Vista.


    If you require any other information please let me know.


    Any help is appreciated.


    Thanks.


    OK, that wierd. All the problems have corrected themselves by themselves. Strange. . .

  • Unknown
    Unknown
    Options

    Hello,


    Glad to see the issue is now resolved. I believe that it was resolved with the release of the update yesterday, update that was resolving the issue below:


    http://forum.bitdefender.com/index.php?sho...mp;#entry114836


    If you have any further queries feel free to contact us anytime!


    Best regards,

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month