Online Game Cant Open

daveen01

Dear Tech. Support,

i really doubt, after i install bitdefender, i cant play online games. suddently restart by it self.

maybe because mdsetting.xml ?? can i delete this ??

please help me to fix this problem as early as possible.

Thanks.

DnV

daveen01

Dear Tech. Support,

i really doubt, after i install bitdefender, i cant play online games. suddently restart by it self.

maybe because mdsetting.xml ?? can i delete this ??

please help me to fix this problem as early as possible.

Thanks.

DnV

32-bit operating system

2.00GB RAM

Windows Vista

Intel® Pentium® CPU T3200 @ 2.00 GHz 2.00GHz

File: http://www.sendspace.com/file/foitup

Unknown

Hello,

Please explain what you mean by "suddenly restart by it self" - you mean the game or the PC ?

Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) then test to see if the issue still occurs.

You have a screenshot attached to show you where you need to add the file as exclusion.

daveen01

Hello,

Please explain what you mean by "suddenly restart by it self" - you mean the game or the PC ?

Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) then test to see if the issue still occurs.

You have a screenshot attached to show you where you need to add the file as exclusion.

Hi Dany,

Yes, my PC was restart. I been talking with Michael in online chat, but not solved yet.

The issue still occurs.

and i Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) but still the same.

there is any way to do?

daveen01

Hi Dany,

Yes, my PC was restart. I been talking with Michael in online chat, but not solved yet.

The issue still occurs.

and i Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) but still the same.

there is any way to do?

How can i put screen shoot in here

Unknown

Upload the screenshot HERE or HERE

daveen01

Visit My Website

daveen01

Visit My Website

awaiting your positive reply.!! Dany..

thanks

Unknown

Hello,

When trying to download your file I got the following message:

The file has been deleted. It did not comply with our terms of service.

Please repost it.

Thanks!