Dear Tech. Support,
i really doubt, after i install bitdefender, i cant play online games. suddently restart by it self.
maybe because mdsetting.xml ?? can i delete this ??
please help me to fix this problem as early as possible.
Thanks.
DnV
Dear Tech. Support,i really doubt, after i install bitdefender, i cant play online games. suddently restart by it self. maybe because mdsetting.xml ?? can i delete this ?? please help me to fix this problem as early as possible. Thanks. DnV
32-bit operating system
2.00GB RAM
Windows Vista
IntelĀ® PentiumĀ® CPU T3200 @ 2.00 GHz 2.00GHz
File: http://www.sendspace.com/file/foitup
Hello,
Please explain what you mean by "suddenly restart by it self" - you mean the game or the PC ?
Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) then test to see if the issue still occurs.
You have a screenshot attached to show you where you need to add the file as exclusion.
Hello,Please explain what you mean by "suddenly restart by it self" - you mean the game or the PC ? Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) then test to see if the issue still occurs. You have a screenshot attached to show you where you need to add the file as exclusion.
Hi Dany,
Yes, my PC was restart. I been talking with Michael in online chat, but not solved yet.
The issue still occurs.
and i Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) but still the same.
there is any way to do?
Hi Dany, Yes, my PC was restart. I been talking with Michael in online chat, but not solved yet. The issue still occurs. and i Add the game EXE file to exclusions under Antivirus >>> Advanced Settings >>> Exclusions (the AVC / IDS exclusions list NOT the Real Time Protection one) but still the same. there is any way to do?
How can i put screen shoot in here
Upload the screenshot HERE or HERE
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awaiting your positive reply.!! Dany..
thanks
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