Contact Numbers Not Working

Hi,

I bought Bitdefender and, after many hours of trying to work out what was wrong with my computers (I am not a technician), I read many reviews saying that Bitdefender was too resource hungry.

Therefore, I have made the decision to ask for a refund.

I have tried the usual channels on the main Bitdefender website but never received confirmation of receiving my request.

Any telephone contact numbers (for UK) I tried cut off and weren't working.

I went into My Bitdefender and tried to send a ticket from there. I'm not a100% sure that worked either.

Very disappointed with the support here and have now resorted to putting a message on the forum for help.

Please PM me if you work for administrator support to explain what is going on.

I look forward to a response ASAP.

bongolier

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rootkit

As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.

Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.

Please check out this announcement:

http://forum.bitdefender.com/index.php?act...f=241&id=42

Thank you.