Web Pages Stuck On Loading Since I've Installed The Sept 9 Update.

azul

I have BD Int Sec2012 and I experienced my browser getting stuck on loading pages after I installed the update from Sept 9th. I tried both Firefox and Opera and pages simply would stay stuck on loading until I stopped it and refreshed the page.

I uninstalled BDIS and both browsers operated just fine. I then re-installed BD, but didn't update, and was able to browse relatively smooth. I then installed the update and experienced the page loading problem again.

So as things stand now I have BDIS installed in the state it comes in from the download link(no updates) w/ auto update turned off. I can browse fine, but my Internet Download Mgr. doesn't work properly because the fix is in the last update.

Please help me out. Thanks.

Specs-

Win 7 Home Premium 64-bit

AMD Tourion M600 2.4 GHz

4 gigs RAM

Unknown

Hello,

I will need from you a SupportTool log generated as explained below. Also tell me the version of the following file located in the BitDefender installation folder:

C:\Program Files\BitDefender\BitDefender 2012\

- bdtl.dll;

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?s=&...st&p=119338

Looking forward to your answer!

harry_egerton@hotmail.com

Hello,

I will need from you a SupportTool log generated as explained below. Also tell me the version of the following file located in the BitDefender installation folder:

C:\Program Files\BitDefender\BitDefender 2012\

- bdtl.dll;

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?s=&...st&p=119338

Looking forward to your answer!

Same thing is happening to me, can I do this aswell?

nikki605

Same thing is happening to me, can I do this aswell?

Yes. Follow the same instructions to send your log files to DanyDan.

Regards,

Unknown

Hello,

The issue should be resolved with the latest build update released 2 days ago. Please check the topic below:

http://forum.bitdefender.com/index.php?s=&...st&p=121756

The bdtl.dll file version should be after the update: 15.0.31.1278.

Note that this only applies if you are using the English version of BitDefender as also explained in the topic above.

Please let me know if the issue persist after you update and restart the PC.

Kind regards,

tf44

Hello guys,I had same problem as azul,but only in firefox 6.0.2 browser.It's only some pages like google news,espn,espn3 are some of the pages that don't load properly.In other browsers Opera 11.51,IE 9,Maxthon 3.1.7.1000 pages load properly on my system.Vista Home Premium sp/2 32 bit.I really prefer ff browser,but I like Bitdefender too.Bitdefender running really smooth after update,all but the loading of certain web site pages in ff.

azul

Hello,

The issue should be resolved with the latest build update released 2 days ago. Please check the topic below:

http://forum.bitdefender.com/index.php?s=&...st&p=121756

The bdtl.dll file version should be after the update: 15.0.31.1278.

Note that this only applies if you are using the English version of BitDefender as also explained in the topic above.

Please let me know if the issue persist after you update and restart the PC.

Kind regards,

I updated, but I'm still having the same problem.

rootkit

Hello everyone.

Sorry for the delayed reply.

For other issues related to slow browsing, please read this post http://forum.bitdefender.com/index.php?sho...st&p=124807 and post in this topic:

http://forum.bitdefender.com/index.php?showtopic=29397

Thank you for your feedback.

Have a nice day.

Closed.