I am starting to really regret purchasing bitdenfender. It shows up as #1 on Antivirus reviews. After downloading it there were no instructions on how to set it up. I don't know if automatic updates are on or what....
I am having the following problems with my computer since downloading.
First off, I just got my computer back from a repair shop. They did a complete reinstall. I brought it home and immediately downloaded my BitD. These are the problems I'm having
1. Every once in awhile I get the "blue" screen and Windows goes off. This has happened 3 times.
2. It's been 1 week since installation. Each day I do a complete scan, and I am getting 200-300 cookies each day, and it says that about 10% of them are infected. It says it has deleted them, but next day they are back again.
3. Computer is so slow I can't do hardly anything on it. It's like once it's turned on, roots start growing and grabbing ahold of web pages and pulling them down.
Techs: Please help and also let me know if I can get my money back. I just paid big bucks to have my system wiped and now its filled with some infections again!
