Need Help !

Hello, i've recently purchased a license for the Bit Defender Total Security 2012. Unfortunately now , i'm so disappointed with this product. Since ,i've installed this security suite , i've been experiencing a slow browsing speed on some sites , like for e.g ebay.com , amazon.com , youtube.com etc... More , being a software engineer , whenever i create web forms and test them out on my browser ,be it firefox ,chrome , IE or any other ... i always experience a SLOW loading process. I have no choice than to remove this protection suite. I would humbly request the bit defender team , to provide me assistance over this issue , as i have been trying all the options i deem could fix this issue but in vain. I tried to disable one by one the BD features and test again . Same ISSUE :-( ... \


Expecting a prompt assistance ,


Regards,

Comments

  • Hello,


    Do you have a ticket already open with us? May I have the ID please? Also please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?s=&...st&p=119338


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you!


    Kind regards,