[resolved]A Few Questions About Bitdefender Is 2012

I have installed a trial of Bitdefender IS 2012.

And i have read there is a sandbox , but i cannot see it anywhere in the bitdefender client , why are there no settings ?

And if i open my browser ( firefox ) i do not see anything about a sandbox , how i know i am running the browser in the Bitdefender sandbox ?

And i have the search advisor on , and if i type for example '' free online games '' , all it shows is question marks , not green or red or yellow signs.

Does that mean the database is very small or is there something wrong ?

I have Windows 7 64-bit , fully updated.

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unknown

Hello,

Please check the following screenshots:

Post a screenshot with the BitDefender toolbar and a second one with the Search Advisor icon you mentioned (the question mark). This issue is occurring on what browser? All of them? Post the following information:

- browser version;

- a support tool log as explained below;

- bdtl.dll file version located in the BitDefender installation folder at:

C:\Program Files\BitDefender\BitDefender 2012\

- httpvs10xu.dll file version found in the same location mentioned above;

[how to generate SupportTool log]

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?s=&...st&p=119338

Looking forward to your answer!

Regards,

MisterX

Hello,

Please check the following screenshots:

Post a screenshot with the BitDefender toolbar and a second one with the Search Advisor icon you mentioned (the question mark). This issue is occurring on what browser? All of them? Post the following information:

- browser version;

- a support tool log as explained below;

- bdtl.dll file version located in the BitDefender installation folder at:

C:\Program Files\BitDefender\BitDefender 2012\

- httpvs10xu.dll file version found in the same location mentioned above;

[how to generate SupportTool log]

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?s=&...st&p=119338

Looking forward to your answer!

Regards,

Hi , thanks for your answer , i did already uninstall bitdefender , but i will test it again later maybe , i will test it first in a virtual OS ( virtualbox )

I will let you know if i still have a problem ty.

unknown

Thanks for the quick answer. I will consider the query answered therefore the topic is now closed. For any future queries feel free to create a new topic.

Best regards,