Quickscan Installation Question

elsmoko

While attempting to run Quickscan Free Online Scanner

I was prompted to look for a bar (prompt) to install some

supporting software (Active X ?). This bar does

not appear in the applet (or browser). Is this a

common occurance > perhaps due to high website

traffic, etc?

Can you offer a link to this necessary (Active X ?)

software so that it can be downloaded / installed

manually so that I am able to use Quickscan?

Thank you,

Ken Boardman

Unknown

Hello,

What browser are you using to perform the quick scan? Do you receive any error?

elsmoko

Hello,

What browser are you using to perform the quick scan? Do you receive any error?

IE 8, No error message.

Thanks for responding,

Ken

rootkit

Hi

Thank you for your reply.

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

Have you tried to run it in another browser?

Thank you.

elsmoko

Temporarily disabling my IE popup blocker corrected the issue.

Best regards,

Ken Boardman

rootkit

Hi

Thank you for your feedback.

Situation resolved.

I declare this topic closed.

Have a nice day.