Everyone Try This

rsousa

Hi all,

I use BitDefender since version 2009 and there is something they cannot fix...

This only happens (I think) with Total Security version:

If you have Outlook open, close it;

Open Outlook again;

Start New Message;

In body message do PASTE (CRTL+V);

See the picture that appears! <-- This image belongs to BitDefender products.

In previouse versions of BiDefender it appears the BitDefender logo.

Best Regards

humungus

Hello,

is it that picture? Very crazy behavior

Best Regards from germany

blazeeboy

WOW, What is that ? so if i have something in the clipboard that is gone with the wind ?

alt1579

Ha, funny stuff. How does that logo end up in the clipboard?

BTW I tried this on BD IS, so its not only TS.

Unknown

Hello,

Interesting issue. I am curious how you find it I was able to reproduce it and escalate it to the Dev. Team. However it seems that it only occurs with Outlook 2007. Anyone who was able to reproduce this issue using Outlook 2010? Everyone dealing with this issue please post: the outlook version, the BitDefender product used and the Operating system.

Rsousa: your ticket ID is: 201110141018809;

Humungus: your ticket ID is: 201110141018817;

Blazeeboy: your ticket ID is: 201110141018958;

Alt1579: your ticket ID is: 201110141018966.

I will let you know via email and forum when I will receive an answer from the Dev. team with the fix or a possible workaround.

Thank you for letting us know!

Kind regards,

alt1579

Everyone dealing with this issue please post: the outlook version, the BitDefender product used and the Operating system.

Alt1579: your ticket ID is: 201110141018966.

Outlook version: 2007 (12.0.6562.5003)

Bitdefender product: BitDefender Internet Security 2011 14.0.30.357

Operating System: Windows 7 Home Premium x64 SP1

Making support tickets out of forum posts is excellent customer service! Thank you DanyDan.

rsousa

Dear DanyDan,

You know what's more interesting? I'm reporting this during the Beta Participation and normally is the first issue I reported and I receive an reply saying it's not a bug ... lolo.. so you guys have this for several years

I hope you fix this:

I'm on Outlook 2010 64b with W7 Premium 64b SP1

RS

humungus

Hello DanyDan

thanks for taking care about that little issue. It´s not annoying me much and i have never found that if rsousa has´nt post it . (Pls Forgive my bad english tense)

I have Win7 64 bit; Outllook 2007 ; BDIS 2012.

Regards from germany

rootkit

Hi

Sorry for the delayed reply.

This issue has been solved and the update will be soon released on our servers. The fix will be installed via Automatic Updates without user intervention.

When the update will be released, all the details will be posted in this topic:

http://forum.bitdefender.com/index.php?showtopic=28172

Thank you for your patience. Have a nice day.