[resolved]"sandbox"

Rampant

How do I clean the sandbox, running after a reboot it and there are files.

rootkit

Hi Rampant.

If you want to clean up the Sandbox, please delete all the files and folders from bdsandbox main folder.

Thank you.

Rampant

Sandbox itself should be cleaned, and if someone does not know what to clean by hand, it will accumulate viruses?

rootkit

Hi Rampant

The Sandbox will not be cleared on exit because if you save some files during this session, they too will be deleted.

That's why you need to clean those files manually.

Thank you.

Rampant

In this case, the meaning is lost in your sandbox, see how it is implemented in Kaspersky.

rootkit

Hi Rampant

Thank you for your feedback.

Have a nice day.

Rampant

I have long been using antivirus Bitdefender, personally acquainted with your guys who work on Russia, and that would very much like your antivirus program was one of the best.

Rampant

In a sandbox folder, there is such file - deleted.reg, what assignment of this file of the register?

rootkit

Hi

Please send me that reg file over PM.

Thank you.

Rampant

Would like to specify in a problem of start of browser Maxthon in a sandbox, the browser produces an error and can't be launched.

http://www.maxthon.com/mx3/?v=3.2.0.1000

rootkit

Hi Rampant.

Thank you for reporting this to us.

I sent your request to our testing team to reproduce the current situation.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?s=&...st&p=119338

Also, please include a screenshot.

Thank you.

Rampant

Hi Cristi!

The result of the analysis the utility, has sent the personal message.

rootkit

Hi Rampant.

I've submitted your files to our testing department.

Thank you very much for your help.

Rampant

It would be desirable to learn, whether the question on a problem of start Maxthon in a sandbox was considered.

rootkit

Hi Rampant.

Your request was sent to our Dev team from Oct 22.

They are working on a fix.

Thank you for your patience and for the cooperation with BitDefender team. Have a nice day.

Rampant

Maxthon browser compatibility or not, when will be fixed the problem?

rootkit

Hi

The issue has been solved in Sandbox 1.14(the update is not released in the market). it will be released soon(now, on your machine you have Sandbox 1.13).

Thank you for your patience.

Rampant

After updating the antivirus, the problem with the browser Maxthon is solved. Thank you and Happy New Year!

rootkit

Hi Rampant

Thank you very much for your feedback.

Since the initial case was resolved, I declare this topic closed.

Happy Holidays!