Virus Scan Module Is Unavailable

I am concerned that when I go to the Antivirus part of the attached window it says that the virus scan module is unavailable

shouldn't I be?

I just did a system scan from the shield part of the dashboard, and it seemed to work fine

Bitdefender internet security 2011

windows vista home premium--service pack 2

i7 920 @ 2.67 12 GB ram

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Comments

ce3mpe

does the squeaky wheel get the grease?

I am surprised at the lack of a response

rootkit

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

As the new Bitdefender 2012 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.

Apart from the fact that the 2012 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.

In order to upgrade to the new version, please follow the steps below:

1. Use our uninstall tool in order to uninstall/delete any previous BitDefender related files:

http://www.bitdefender.com/uninstall

Access the link and when the window with the BitDefender file appears, please choose the "Save to disk" option. Save the tool on the PC, run it and restart the computer when prompted.

2. Install BitDefender using the latest installation kit available for download. Please note that you need to download (save) the installation kit prior to running it.

The BitDefender Internet Security 2012 installation kit can be downloaded from here:

http://download.bitdefender.com/windows/in...r_isecurity.exe

The installer will automatically retrieve your license key so you will not need to enter it again during the setup.

For more information on the registration process please read:

http://www.bitdefender.com/support/How-do-...fender-843.html

http://www.bitdefender.com/support/How-do-...ersion-844.html

Thank you.