Hi,
I have bought bit defender anti virus plus 2012 from a nearby shop and after installing it among my 2 pcs. I found out quite amount of problems.
Windows XP (Desktop) and Windows 7 (Laptop)
Same problems :-
1. Could not sign in MSN. It will crash as soon i click connect.
2. My web browsing / youtube eventually slows DOWN a lot.
3. Couldnt not even enter my own Router Homepage "192.168.1.1"
Problem 3 could be solved by turning off the toolbar but only worked on google chrome. Firefox still couldnt not enter.
I could only sign in MSN once i turn off the active scanning.
I am sure that my internet speed was not a problem because after i uninstall it, everything was perfectly fine and back to normal.
I do hope that this problems could be solved ASAP before reinstalling it back.
Hope that my money is not wasted on this product.
I have sent a report, screenshots and bdsp file to your technician and i hope it could be FIX asap.
I hope that the answer or solution that i received is not by turning off this and that which would make my PC vulnerable.
No point buying this product if i was asked to turn off all the safety features.
Thanks.
