Vsserv.exe Error Message

jmachado1@tampabay.rr.com

Hi Christi,

I have same problem as Brian..on full scan it freezes and error message appears .."vsserv.exe unavailable etc..."

please send me an email with solution as I have 3 computers to update. I am using Bit Defender Internet Security 2012.

will attach picture

Thank You

James Machado

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rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

ricalinajr

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

Hi Crsiti B.

I got the same problem also in my Total Security 2012

Please fix the problem ASAP..

Thanks,

Ramon

rootkit

Hi ricalinajr

Thank you for your PM.

You will receive an email in a few moments.

Please check out your inbox.

Thank you.

jmachado1@tampabay.rr.com

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

osborne720

Hey I'm having the same problem on two computers. Just Installed Total Security Last night and when it updated something and restarted both of them gave me this message. One is a HP dv7-4267cl(OS- win 7 home premium 64 bit) and the other is HP mini 110-3118cl(OS- win 7 starter 32 bit). Please help!!! I will send you the link you asked for if you give me your email.

rootkit

I've receive an empty PM.

Please resent the support tool log.

Thank you.

rootkit

Hi osborne720 and welcome to our forums.

I will send you an email in about 15 minutes.

Thank you. Have a nice day.

mrslartibartfast

Ditto for me. High CPU on the vsserv - running win 7.

I'm collecting the support info and can send it

I also noticed in Windows- Resource Monitor that when vsserv is running hot it has multiple copies running against multiple files when there is no scheduled scan to be run

rootkit

Hello and welcome to our forums.

You can send me too that file over PM. Thank you.

Richard Cheah

I also have the same problem with the same error message.

My bitdefender has stopped working. Please advise course of action to correct this

error.

Yours sincerely

Richard Cheah

rootkit

Hi Richard.

This discussion will continue over here:

http://forum.bitdefender.com/index.php?showtopic=30263

Thank you.