Won't Update

sjaanensjon
sjaanensjon
in Update

Since a couple of days the update feature on my BD 2012 is not working on both my systems. It constantly reports back as update failed. Also, on one the autopilot feature works, on the other it turns off as soon as I turn it on. The system where the autopilot works will not even manually update, the other did update after downloading the weekly.exe file. What gives? I have a full license for these.


HELP!

Comments

  • sjaanensjon
    sjaanensjon

    BTW, just checked and it looks like it stopped working after 30 days, I have a full version, not s trial. Also, the button to complete registration is always there, no matter what I enter there it never seems to complete the registration.

  • rootkit
    rootkit ✭✭✭

    Hi and welcome to out forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

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