[resolved]purchased License Key Being Invalidated

manekkohli
edited November 2011 in Installation

I may just be posting this in the wrong sub-section of the forum, but since my problem occurred during the installation process, I'm posting it here.


A few days ago I purchased Bitdefender Antivirus Plus 2012 (1 Year protection for upto 3 PCs) and today morning I inserted the CD, chose the software I intend to install, downloaded the latest files and then arrived at the part where I was supposed to enter my license key and E-Mail Id. I entered the License Key Number that was stuck underneath step 3 of my bitdefender 2012 Quick-Start Guide along with a valid E-mail address. However a cross appeared in front of the the entered license key with the statement "The key you have entered is not valid. Please enter a valid product key" written underneath the register now button. I re-entered the key many times and even tried entering the Serial No. underneath the box of the software but each time I witnessed the same problem.


Please suggest a solution for me.


Thank You.

Comments

  • After retrying again and again it finally worked. I wonder what the problem was. Anyways, all's sorted out so you can close this post or whatever.

  • There may have been a temporary problem with the registration servers. But, glad you were finally able to get registered.


    I will close this topic as resolved. Please feel free to start a new topic should the need arise. :)


    Regards,

  • Hello


    Thank you for your feedback.


    I declare this topic resolved.


    Have a nice day.

This discussion has been closed.