Bitdefender Tool Bar Block Internet Access On Firefox And Chrome

chickenlittle

Bitdefender Tool Bar block internet access on Firefox and Chrome. i wasn't able to browse any webpage through these browser. Sometime it work when i use these browser but it take very long time to load. However, the problem does not happen on Internet Explorer. For now, i have to disable Bitdefender tool bar in order to use Firefox and/or Chrome. Hope to have a fix for it soon.

PS: Please note that i have updated to most latest build and i am using Bitdefender Internet Security.

rootkit

Welcome back Chickenlittle

Please tell me, do you use Internet Download Manager?

http://forum.bitdefender.com/index.php?sho...st&p=125795

Thank you.

chickenlittle

Yes, i have Internet download manager installed. I did use the temp solution in other thread. however, today i also got the same problem with search advisor. I currently uninstall and will come back after this problem has been fixed. Thanks.

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

ryant

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

yeap same here the test i did was use cc cleaner the go straight to ebgames.com boom no acesss get out of mozilla use ccclenaer turn tool bar off goes in just fine and then i have fast internet again without no lock up on entering a site..than god is a trial i guess i ll surf with it off i dont see the use of it anyways ....IS ONLYYY ON MOZILLA 8 IE9 GOES IN JUST FINE WITH TOOL BAR ON ...

QUESTION Will i still be protect it while surfing with the tool bar off ? thanks in advance

ryant

Update its auto scan and tool bar together that is causing this still testing turn off both and you be good to go

rootkit

Hello

This discussion will continue over here:

http://forum.bitdefender.com/index.php?sho...st&p=130724

Thank you.