Filter Not Working

It looks as the have bdToolbar working now in Thunderbird 7.0.1 as far as it being actived.


I have added spam email addresses to the spam but and it does not filter email.


bdToolbar 7.0, Thunderbird 7.0.1


Sensitivity Level = Aggressive


Heuristic, Link , Block Asian & Cyrllic = ON


Last update was today and sucessful.

Comments

  • rootkit
    rootkit ✭✭✭
    edited November 2011

    Hello


    Thank you for your post.


    Please open Bitdefender and in the Antispam module press Manage->Spammers.


    Let me know if those email addresses are listed there.


    Thank you.


    post-9374-1320767691_thumb.jpg

  • Hi There,


    I am having the same issue as the member above. The bitdefender Toolbar has been installed in Thunderbird 8.0 (Windows), however when I click on the 'add spammer' button nothing happens - the address is not added to the spammers list in antispam module. Spammers list is empty.


    Thanks,


    Ben

  • Hi Leopard :)


    Please access the Settings button from the Antispam toolbar in your email client.


    Make the following settings and reboot your machine. Let me know if you still encounter the same issues after this.


    post-9374-1324189648_thumb.png


    Thank you.

  • Hi Christian,


    Thanks for the response :D I already have those settings, yet nothing gets added to the spammers list.

  • Welcome back Leopard :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • Hello


    This discussion will continue here:


    http://forum.bitdefender.com/index.php?showtopic=31250


    Thank you.

This discussion has been closed.