Update Fail

Jonipoo
Jonipoo
in Update

I am having the same problem as everyone else and would l ike for it to be solved too please, I have done the log into facebook account and so on and it still doesnt work, help please

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Comments

  • rootkit
    rootkit ✭✭✭

    Hi and welcome to our forums


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • rootkit
    rootkit ✭✭✭

    Hello


    Your machine doesn't meet the software requirements to tun Bitdefender 2012.


    You need to install Windows 7 Service Pack 1 via Windows Update.


    [How to obtain the latest Windows 7 service pack]


    http://windows.microsoft.com/installwindows7sp1


    After this,


    - Click on the START menu button


    - Go to All Programs -> BitDefender 2012 -> Repair or Remove. Use the first option.


    - Follow the on-screen instructions and restart the computer each time you are requested to.


    - Test to see if the issue still replicates.


    Thank you.

  • abbie
    abbie

    Hi there is one more option available to update database i.e called offline updation.


    Please download latest database from website and run that exe file in your system

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