Update Fail

Jonipoo

I am having the same problem as everyone else and would l ike for it to be solved too please, I have done the log into facebook account and so on and it still doesnt work, help please

rootkit

Hi and welcome to our forums

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

rootkit

Hello

Your machine doesn't meet the software requirements to tun Bitdefender 2012.

You need to install Windows 7 Service Pack 1 via Windows Update.

[How to obtain the latest Windows 7 service pack]

http://windows.microsoft.com/installwindows7sp1

After this,

- Click on the START menu button

- Go to All Programs -> BitDefender 2012 -> Repair or Remove. Use the first option.

- Follow the on-screen instructions and restart the computer each time you are requested to.

- Test to see if the issue still replicates.

Thank you.

abbie

Hi there is one more option available to update database i.e called offline updation.

Please download latest database from website and run that exe file in your system