Real-time Protection Is Disabled

tiffer23

Had a problem with bitdefender, sent an email, got instructions, followed instructions, now every time i start my laptop i get an error message on bitdefender. when i click on the button saying fix this issue, it keeps saying its failed.

Please help me.

nikki605

Please post the trouble ticket number you were given so that the BD techs can reference it to get the background information.

Regards,

abbie

Hi tiffer ,

please explain little bit more about exact problem and instruction you have followed .

if some one already faced same problem they may share with you

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

rootkit

Hello

All discussions will continue in this topic:

http://forum.bitdefender.com/index.php?sho...c=30943&hl=

Thank you.