My bitdefender is having issues updating i recently removed all the changes from the temporary fix of bitdefender for BF3 and since then it has had issues with updating. Hoping you can help.
Many Thanks
Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.
Hi rikkstar
Please note that the log is corrupt and I can not read it.
Could you please recreate it and send it one more time?
Hello
Thank you for your PM.
The second log is corrupt too. Let's try with Autoruns.
Please follow the steps below and send us the result:
a ) Go to this page
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.
b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;
c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;
d ) Click on the Disk icon right under File and chose any location folder on your computer;
e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.
If the file is too big to attach it, upload it on
http://www.sendspace.com
or
http://www.mediafire.com
and send me a PM with the download link.
We will analyze the information you sent and then reply with a possible solution in the shortest time.
Have a nice day.
