Malware In D:\system Volume Information
Good day guys. I have windows xp professional with SP2. I have bitdefender 9 professional plus and ad-aware 2005. My OS, antivirus and antispyware are well-updated. My windows xp is installed on my C: partition and I have a partition also.
This problem is sort of unique: Ad-aware was scanning my /System Volume Information and then bitdefender pops a message that says something like "virus detected" in a folder in
/System Volume Information. I don't remember the exact message but i recall it had some long string of numbers and letters. Then bitdefender says that it blocked the virus and that my system has not been affected.
But now, how do i get rid of the virus? it's still there in /Sys Vol Info , right? Every time i scan my PC with bitdefender, it won't go into the
/Sys Vol Info. And Ad-aware won't traverse this folder either. I tried uninstalling bitdefender and installing kaspersky but kaspersky won't go into this folder as well.
Here's my theory: while ad-aware was scanning, the virus suddenly activated but bitdefender sealed it in but also inadvertently made my /sys vol info folder inaccessible.
I try to access it using command prompt and windows explorer but a message appears saying "Access Denied". However, I can freely access my C:/System Vol Info folder.
Also, in the past, both my C:/sys vol info folder and my /sys vol info folder were also accessible via windows explorer.
So now, how do i get rid of the virus? bitdefender just won't enter /System Volume Information to kill that parasite.
Comments
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Dear emp813
Reboot your pc but press several times on the F8 button before the windows loading screen choose safe mode and press enter to load safe mode. Now click on start,right click on my computer,choose properties,system restore check disable on all stations press on apply confirm the message and wait till everything is greyed out. When that is case uncheck it again and press again on apply and ok.
Best regards
Niels0