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[resolved]bdis 2012 Backwards Compatibility

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pozzo
edited December 2011 in Installation

My friend doesn't have 1 gb ram, she bought 2012 in the hope that it will work on 2011 version, well, it doesn't! This is really unacceptable. What does she do now? <img class=" />

Comments

  • coolcool1227
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    I experienced that the system run slowly.

  • well, it doesn't let her use the key on BDIS 2010 or 2011! BDIS 2012 tells her she doesn't have the min. req. and won't let her even install, let alone try to configure.

  • rootkit
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    Hi Pozzo


    I can tell you fur sure that the keys for 2012 are compatible with Bitdefender 2011.


    Bitdefender 2011 and 2012 can be registered using 20 or 7 characters keys. Older versions of Bitdefender can be registered only with keys that have 20 characters.


    You can send me a PM with your license key so I can run it in the system.


    Thank you.

  • I sent the key to by pm

  • rootkit
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    Hi


    The key that you have sent me is specially generated just for the Indian version of Bitdefender.


    I will invalidate that key and in a few moments you will receive via PM a new license key that will work on all versions of Bitdefender Internet Security 2011/2011(all languages).


    Thank you.

  • Hi


    The key that you have sent me is specially generated just for the Indian version of Bitdefender.


    I will invalidate that key and in a few moments you will receive via PM a new license key that will work on all versions of Bitdefender Internet Security 2011/2011(all languages).


    Thank you.


    thanks, Christian! will let u know as soon as 2011 installed.

  • rootkit
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    Welcome back Pozzo


    That key was activated in your account, so I am sure that is compatible with your current installation.


    Take care.

  • Thanks for the prompt service, the key works. I hope BD continues to keep this kind of commitment to customer satisfaction <img class=" />

  • rootkit
    rootkit ✭✭✭
    edited December 2011
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    Hello Pozzo


    Thank you for your feedback (anticipated :P ).


    Since the initial situation was resolved, I declare this topic closed.


    Have a great weekend.


    Take care.

This discussion has been closed.