[resolved]bd Antivirus Plus 2012

hi i just bought & donwloaded bitdefender_antivirus. When I double click or run as administrator I get "bitdefender_antivirus.exe is not a valid win32 application."

I've unblocked it using properties, I changed UAC settings & restarted pc. I downloaded uninstall tool exe just to be sure but i get same issue here.

running windows 7 ultimate X 64 SP1

4GB RAM

Intel Quad Core Q8200 @2.33GHz

I've raised a ticket & waiting on repsonse in next 48Hrs

does anyone have any other suggestions that might work

Thanks!!

Find more posts tagged with

Comments

rootkit

Hi and welcome to our forums

Please use the information provided in this topic and download the offline kit for your operating system.

http://forum.bitdefender.com/index.php?showtopic=27870

Also, please provide your ticket ID so I can take a look in the system.

Thank you.

mchief

Hi and welcome to our forums

Please use the information provided in this topic and download the offline kit for your operating system.

http://forum.bitdefender.com/index.php?showtopic=27870

Also, please provide your ticket ID so I can take a look in the system.

Thank you.

Thanks Christian for the quick response & link. That worked & its installed & running.

Ticket ID:201112231165772

rootkit

Thank you for your feedback.

Since the initial situation was resolved, I declare this topic closed.

Happy Holidays!