[resolved]bd Antivirus Plus 2012

hi i just bought & donwloaded bitdefender_antivirus. When I double click or run as administrator I get "bitdefender_antivirus.exe is not a valid win32 application."


I've unblocked it using properties, I changed UAC settings & restarted pc. I downloaded uninstall tool exe just to be sure but i get same issue here.


running windows 7 ultimate X 64 SP1


4GB RAM


Intel Quad Core Q8200 @2.33GHz


I've raised a ticket & waiting on repsonse in next 48Hrs


does anyone have any other suggestions that might work


Thanks!!

Comments

  • Hi and welcome to our forums :)


    Please use the information provided in this topic and download the offline kit for your operating system.


    http://forum.bitdefender.com/index.php?showtopic=27870


    Also, please provide your ticket ID so I can take a look in the system.


    Thank you.

  • Hi and welcome to our forums :)


    Please use the information provided in this topic and download the offline kit for your operating system.


    http://forum.bitdefender.com/index.php?showtopic=27870


    Also, please provide your ticket ID so I can take a look in the system.


    Thank you.


    Thanks Christian for the quick response & link. That worked & its installed & running.


    Ticket ID:201112231165772

  • Hi :)


    Thank you for your feedback.


    Since the initial situation was resolved, I declare this topic closed.


    Happy Holidays!

This discussion has been closed.