decreased my internet speed[Just Bit but with update]

ms-blaster

Oops!

what i can do with bitdefender Total security 2012???!? " />

it actualy decreased my internet speed!!!

but when i Uninstall it, all problems with internet speed has resolved!

then bitdefender is the problem. i'm sure that, can you understand guy?????

there isn't one person that can solve this problem in this company??!?! " />

ms-blaster

Hey, Cristi ,Do you remember me?

you helped me to solve my last problem with bitdefender update and 30 days problem..

but now, i have another issue. it was remained from when i installed bitdefender but until now,

i had Patience against this problem ... but, i can't tolerate this for ever..

please help me again...

rootkit

Hi

Welcome back.

Please resend me a log.

Follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

Thank you. Take care.

ms-blaster

i send a log file that created by bitdefender support tool in pm .

ms-blaster

Hi

Welcome back.

Please resend me a log.

Follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

Thank you. Take care.

hey, Cristi!

where are you? :-ss

there iusnt any person can solve this big problem? :-|

rootkit

Hi

I have analyzed the logs and I have a final conclusion: the slowdown issue could be cause by IDM(Internet Download Manager).

Please follow the steps from here and upgrade to the latest beta version from their website:

http://forum.bitdefender.com/index.php?sho...st&p=130724

Thank you.

ms-blaster

Hi

I have analyzed the logs and I have a final conclusion: the slowdown issue could be cause by IDM(Internet Download Manager).

Please follow the steps from here and upgrade to the latest beta version from their website:

http://forum.bitdefender.com/index.php?sho...st&p=130724

Thank you.

No!

no dear Christian,

this wasn't problem.,

i did it carefully , but the problem Remained...

Factory47

There is a lot of thread on slow browsing and broken internet. The only solution so far I found on the forum is to rename bdtl.dll in safe mode.

Its only temporary because the file will be restored when BitDefender is updated.

See http://forum.bitdefender.com/index.php?s=&...st&p=125793

Sometimes updating IDM(Internet Download Manager) fixes the problem.

Sometime disabling antivirus in advance settings works.

rootkit

Hi

A product update was released. Your build should be 15.0.36.1530(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?showtopic=28172

Let me know if the situation is solved. Have a nice day.