General

General

Vsserv Clash With Avs Video Converter

I've been having problems with converting video after installing BitDefender Security 2012.


I uses AVS Video Converter, and had been having problem since upgrading last year. I've been working with the help from AVS forum for a few weeks, and today I haven't "locate" the problem to be the VSSERV.


Please read this last post for detail, to save me typing twice:


http://forum.avs4you.com/posts.aspx?lng=EN...;t=3921&p=2


Please advice what I can do.


At first I thought it was the Visual C++ but it seems to be the VSSERV or a combination of both.

Comments

  • Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • I resolved by updating divxplayer and Shockwave. The strange thing is that avs video editor worked the same even without updating. ?!? Better that way. Thanks anyway

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