Vsserv Clash With Avs Video Converter

I've been having problems with converting video after installing BitDefender Security 2012.

I uses AVS Video Converter, and had been having problem since upgrading last year. I've been working with the help from AVS forum for a few weeks, and today I haven't "locate" the problem to be the VSSERV.

Please read this last post for detail, to save me typing twice:


Please advice what I can do.

At first I thought it was the Visual C++ but it seems to be the VSSERV or a combination of both.


  • Hi

    Please follow the steps explained in the article below and send me via PM the generated log file:


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

    Thank you.

  • I resolved by updating divxplayer and Shockwave. The strange thing is that avs video editor worked the same even without updating. ?!? Better that way. Thanks anyway